Sunday, February 14, 2016

Arvind Kejriwal - the master marketer

How would we view Arvind Kejriwal if he were a brand, my blog follows


Arvind Kejriwal – the master marketer!

Let us start with a small quiz…

Who is the Chief Minister of Karnataka?
Who is the Chief Minister of Kerala?
Who is the Chief Minister of Uttarakhand?
Who is the Chief Minister of Chattisgarh?
Who is the Chief Minister of Punjab?
Who is the Chief Minister of Jharkhand?
Who is the Chief Minister of Gujarat?

Some tough, some easy ones, right? If you are very knowledgeable, you would have got all of them right. Else, your answers would depend on where you hail from or which geography you have interests in.

The next question-

Who is the Chief Minister of Delhi?

Easy one right?

In a state that just forms a speck on the Indian map and has just 1.33 Crore voters, against India’s 81.5 Crores, it is no mean achievement to be India’s most known Chief Minister.

An amazing marketing feat indeed.

It calls for an astute marketer to create, to borrow a marketing parlance, Top Of Mind Awareness (TOMA) that is significantly higher than the market share.

In the last Delhi elections, 48.8 lacs (less than 5 Million) voted for Arvind Kejriwal, i.e less than 0.4% of Indian population.

Yet, today, his brand identity looms large across the country.

An odd even decision on cars, impacting about 1.4 Million people on a day became headline news in cities as far from Delhi as Ahmedabad, Visakhapatnam or Guwahati. A feat that many chief ministers would find difficult to match.

Some might say, this is because he heads Delhi, India’s capital. To those people, the question is – how many remember Sahib Singh Verma, Madan Lal Khurana? They were Chief Ministers of Delhi too.

Another marketing point - It is difficult for brand extensions to become larger than the brand, like, difficult for iPad to become larger than Apple, but Kejriwal has proven that it is possible.

When the 2011 anti corruption movement led by Anna Hazare was at its peak, Arvind Kejriwal was almost invisible. From there, for him to take charge of this agitation and lead his party to a win in Delhi indicates incredible marketing wizardry.

As Kejriwal and team AAP complete one year in office, there is a lot that marketers can learn from their rise and rise

1)    The consumers love solid propositions.
2)    It is possible to have a TOMA substantially higher than Market share if you create a brand appeal the cuts across segments.
3)    Yes, brand extensions can become bigger than mother brands.
4)    Yes, Brands can get created in a short duration of time.